Privacy Policy

PayBreach ("PayBreach," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website and services. PayBreach is based in San Diego, California, and our services are intended for U.S. organizations.

1. Information We Collect

We may collect:

• Account and business details (name, title, business email, company and onboarding details).
• Billing and transaction data (payment status, subscription details, limited billing metadata via Stripe).
• Communications (emails and support requests you send to us).
• Usage and device data (IP address, browser/device details, and site activity through analytics tools such as Google Analytics).
• Operational logs needed for platform security, troubleshooting, and service reliability.

2. How We Use Information

We use information to:

• Provide and operate our services.
• Process payments and manage subscriptions.
• Deliver service and transactional emails.
• Respond to support and business inquiries.
• Monitor and improve service performance, security, and user experience.
• Comply with legal obligations and enforce our terms.

3. Service Providers and Data Sharing

We do not sell your personal information and we do not share customer data with other firms for their independent marketing or commercial use.

Data sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We may share information only with service providers that help us deliver our services, including:

• Stripe for payments and subscription processing.
• SMTP email provider(s) for transactional and support email delivery.
• Google Analytics for website analytics and performance insights.
• AWS for infrastructure hosting and related cloud services.

These providers process data on our behalf and are expected to protect it under contractual and security obligations.

4. Cookies and Analytics

We may use cookies and similar technologies to keep the site functioning, understand usage trends, and improve the user experience. Google Analytics may set cookies to help us measure site usage.

5. Data Retention

We retain information for as long as needed to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. U.S.-Only Service

PayBreach services are intended for U.S. organizations. We do not target services to individuals outside the United States.

8. Your Choices and Rights

You may request access, correction, or deletion of your personal information, subject to legal and operational limitations. You may also request information about our privacy practices by contacting us.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date.

11. PayBreach LLC Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.
2. You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@paybreach.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.